As
our reputation is based solely on our client satisfaction, our primary
goal is to provide a quality, customer service orientated construction
company. We accomplish this by maintaining many policies, the most prevalent
listed below.
1. QUALITY CONTROL: A question we are frequently asked, "will
you actually be on the job site during construction" Absolutely!
Through out the entire project Ed Berg will be at the project site on
a regular and/or daily basis. Whether he is providing some aspects of
the construction process himself or supervising other subcontractors,
he will personally be monitoring your project at all times. Communication
is the key to a successful, smooth operation. All projects have small
changes along the way, to ensure those changes are accounted for we
do not defer the responsibility of a job site forman to others. To ensure
quality control and personalized attention, we limit the number of projects
we commit to each year.
2. CONTRACTS: To ensure complete understanding of all materials
to be included in the contract price, we utilize a comprehensive contract
including a detailed list of specifications. To ensure the accuracy
of a bid we submit to you on a new project, we literally build the home
from ground up and include all material and labor costs necessary to
complete the home. Our contracts protect your interests by guaranteeing
the finished costs of the home will not exceed the original contract
price. When bidding a project, we put as many items on an allowance
basis as possible. Allowance items such as appliances, lighting fixtures,
carpeting, tile, etc. have an agreed upon dollar amount which you can
spend at your discretion. If you find what you want for less than the
dollar budget, you reduce your completed building costs by that amount.
3. PROFESSIONAL SERVICES: To be assured you receive quality workmanship
and materials incorporated into your project, we utilize the services
of subcontractors (professionals in their trade) rather than in house
employees. As subcontractors provide a specialized, professional service
(plumbing, electrical, drywall, etc.) their working knowledge of their
profession allows our clients the best possible products and installations
at a cost effective price. In addition to our "builders" guarantee of
your home, all our subcontractors guarantee both their workmanship and
materials included in the project for a period of one year. We, as a
building company, reduce our construction costs by limiting our overhead
costs of payroll and "Workman's Compensation", thereby ultimately
reducing your costs of construction.